Suzanne Alexander: Resume

Performance Improvement, Instructional Design & E-Learning

Instructional design expert including adult learning theories, evidence-based frameworks, instructional strategies, and best practices for e-learning design. As a lead instructional designer, worked independently to author and publish instructional design standards, best practices, and ID job templates. Past successes including e-learning, video, web and graphic design to create high-impact learning solutions. Recognized for consultancy roles in collecting requirements, developing needs assessments and in working with SMEs.

Recent MS degree in Organizational Performance and Workplace Learning used to apply evidence-based practices in adult learning theory, instructional design and e-learning development driving more effective learning solutions. Led the overhaul of training methods from an ineffective fire-hose approach into a highly successful outcome-based philosophy. This resulted in higher, more desirable on-the-job performance levels across the organization.

Download a current resume: SAlexander-2017.pdf


"Suzanne is a very talented technical learning developer. She brings a creative and pragmatic approach to learning development. Her projects are professional and thorough. She develops for the learner - ensuring a productive and meaningful experience."

- Sr. Director, Technical Education, VMware

"Suzanne's top strength lies in her ability to work with the marketers and talk through what they want from the user experience."

- Director of Web Operations,

"Suzanne has been very willing to roll up her sleeves and work with us to ‘figure out’ the nuts and bolts around implementing creative."

- Marketer,

"Suzanne worked on the redesign team, creating and converting thousands of web pages into our new design template. She is a creative thinker and problem-solver, and an enthusiastic proponent of new web-based tools and technologies. Her expertise and skills with Cascading Style Sheets, Adobe PhotoShop, HomeSite, TeamSite and many other web programs helped the web team accomplish our strategic tasks and objectives."

- Marcy Greeley, Manager Content & Production, Novell

"Suzanne was one of the most productive and valuable members of the team... Suzanne played a crucial role in maintaining the Novell corporate web site, and I would not hesitate to hire her again. I would recommend Suzanne to any company seeking a highly qualified Internet professional."

- David Butcher, Director Web Marketing, Novell

"Beyond Suzanne's quick comprehension of the material, I was impressed with her work ethic. During the development of her project, she quickly completed the requirements of the assignments. She then spent much additional time refining her web projects to meet her standards, which were even higher than those required."

- Lisa Catto, Advanced Web Authoring Instructor

"Suzanne's talent and attention to detail, accompanied with her technical skills, makes her an exceptional prospect for anyone requiring the services of a creative, thoughtful and articulate member of their staff."

- Glenn Hopper, Computer Graphic Design Instructor

"What impresses me about Suzanne is her ability to learn quickly, and her initiative in taking a task and running with it until completion."

- Edwin G. Bruce, Architect AIA

Technical Skills

Presentation Tools

  • Storyline
  • Captivate
  • Camtasia
  • PowerPoint

Graphical Development

  • Photoshop
  • Illustrator
  • Animation

Video Development

  • Videography
  • Non-linear editing
  • Audio control
  • DVD Authoring
  • Flash encoding

Web Development

  • Dreamweaver
  • WordPress
  • Moodle
  • HTML5/CSS3
  • JavaScript, jQuery
  • PHP, MySQL
  • Moble web
  • Section 508
  • SEO Practices

Other Talents

  • Public Speaking
  • Photography
  • Painting & drawing